SHIPMENTS

Italy – Fixed rate € 9.00
Italy – Free Shipping for orders over € 250.00
Switzerland – Fixed rate € 15.00
Europe – Fixed rate € 15.00

Orders are shipped from Oliaro S.a.s., Turin (TO), from Monday to Saturday from 9:00 to 17:00. Orders placed on Sunday will be processed starting from the following Monday.

RETURNS AND REFUNDS

Your item must be returned to the Oliaro Torino boutique within 14 days from the delivery date.

We recommend that you book your pickup within 7 days of the delivery date to make sure it arrives within the allotted time.

Legislative reference of the Consumer Code (Legislative Decree 206/2005). The goods can be exchanged no later than 14 days from the date of receipt. It must not have been worn or used in any way, the box must be returned intact and must contain everything it contained (any spare laces and shoe rags). To start the practice, the customer must send an email to inform of the return as soon as possible (within the seven days mentioned above) and the goods must be returned to the following address Oliaro – Corso Giovanni Agnelli, 66 – 10137 Turin (TO).

The costs for returning the item are borne by the consumer, as required by law. Failure to comply with one of the previous points will result in the cancellation of the reimbursement procedure.

If you have made a return correctly, the refund will be made within fourteen calendar days from the date of delivery of the package to the courier. When we receive your return in stock we will send you a confirmation email.

RULES AND CONDITIONS

We wish to remind you that Oliaro S.a.s. you may ask to contact the banking institution of new customers to get approval for the payment, so that you can then proceed with the shipment. This verification could cause some delay in the shipment of your first order.

All Customers who place an order establish a commercial relationship with Oliaro S.a.s. and therefore undertake to accept delivery of their package. If for any reason the Customer refuses to deliver the shipment or requests the return to the sender, any shipping costs, charged to Oliaro S.a.s., will be deducted from any refund due to the Customer.

We would like to remind our customers that once confirmed and processed, orders for items already available cannot be changed. Orders placed separately will be shipped separately.

Oliaro S.a.s. disclaims any responsibility for the possibility that, due to a particular configuration of the computer used by the customer or a malfunction, the colors of the products displayed on the site may be slightly different from the original ones.

The images contained on the oliarocalzature.com website are the property of Oliaro S.a.s. Any use of such images, not authorized by written consent from Oliaro S.a.s., will be prosecuted according to law.
This notice contains the legal terms and conditions governing the oliarocalzature.com site.
By accessing the site, users undertake to accept and agree to comply with all the conditions contained in this declaration.
Oliaro S.a.s. reserves the right to ask Users who do not accept or do not intend to comply with these terms, to refrain from using the website.

Access to the site and related services is intended for personal use only.
Viewing the oliarocalzature.com site provides customers with information on the products offered together with the possibility of purchasing them.
Oliaro S.a.s. has created and published the site with the aim of offering a service reserved exclusively for its customers. The products for sale on the oliarocalzature.com website are intended for the Final Consumer.
For Final Consumer, Oliaro S.a.s. means a natural person who acts for purposes unrelated to his business or professional, legal activity that is not limited to the resale of goods purchased on oliarocalzature.com.
Oliaro S.a.s. therefore invites users who are not attributable to the category of Final Consumers to refrain, both from trying to establish business relationships with Oliaro S.a.s., and from sending purchase orders for goods for sale through third parties.

In consideration of the commercial policy described above, Oliaro S.a.s. reserves the right not to process orders for goods whose use is not intended for the Final Consumer or orders that do not comply with the commercial policies described above.
As required by the laws governing trade, all shipments of oliarocalzature.com are accompanied by an official invoice declaring the value of the individual items in Euros. For items on sale, the invoice shows the discounted amounts.
Upon arrival of the goods, customers are requested to carefully inspect the package before signing as proof of delivery of the shipment.

If for any reason, the package appears tampered with or is not intact, customers are asked to sign the receipt with reservation, or to refuse delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, customers are asked to report the incident immediately and contact Oliaro S.a.s. at the address oliaromoda@libero.it
If for any reason the shipment fails to be successfully delivered to the address provided by the Customer in the commercial contract, the package risks being returned to the sender at the Customer’s expense. These amounts will be deducted from any refund due to the Customer by Oliaro S.a.s.